IN BOUND :
Help Desk Technical Support After Sale Support Customer Care Service Order Processing Enquiry Services Reservations
OUT BOUND :
Collections Customer Satisfection Survey Tele Marketing Information Validation Lead Generation Pools and Surveys Customer & Client Registration Package Shipping & Tracking
NON-VOICE :
Data Entry Operations All Back Office Functions Application Processing Data Conversion E-mail Lead Generation Account Verification & Conformation
USPs At Times ASL:
• Improve Customer satisfaction and Retention.
• Increase total revenue and product profits.
• Reduce Operating Costs with increased efficiency and accuracy.
• Real-time account management and marketing.
• Faster delivery improve cost structure models
• Increase order accuracy reduces cost of returns.
• Low Operational Cost lowers clients expenses. |