Times ASL Call Center

Our Strengths
In Bound
Out Bound
Non-Voice
Non-Voice

QUALITY:

One of the oldest pioneers of the trade, Time ASL Call Center offers out standing off-shore Telemarketing solutions and BPO services which promote our clients success by providing innovative, value-added applications to increase client productivity, enhance the quality of client communication and deliver maximum support.

Our mission is to provide our clients with the highest level of performance and quality by continuously investing in our staff and infrastructure. We are dedicated to delivering the highest level of customer satisfaction by offering the best of BPO services.

As of 2016, Times ASL has also been a core member of the skills for Employment Investment Program (SEIP). This is a dynamic initiative to train thousands of unemployed graduates/ diploma holders of the country aged 18 to 40 in Business Process Outsourcing (BPO) such as Call Centers, data entry; Accounting, HR, Healthcare, legal process, etc and place them in jobs.

This special project is run jointly by Skills Development Coordination and Monitoring Unit (SDCMU) of Finance Division under Ministry of Finance, Government of the people’s Republic of Bangladesh and BACCO. Funding for the project is being is being provided by the Asian Development Bank (ADB) as loan to the Government of Bangladesh to provide assistance to 1.25 million youth by 2024 in the focus sectors.

As one of the focal training centers of this project, Times ASL has successfully conducted trainings. To around ---- students. Our recruits have held records of successful completion of the course, consistently being awarded the top grads in written as well as oral examinations, and of being placed in jobs in the telecommunications, BPO and other service sectors.

At Times ASL Call Center, Quality is of prime importance. We believe in sustained quality as a critical factor for our continued success and growth. It has a sound procedure to monitor every call between its representative and valued customers. Our quest for quality of services is not limited to just constancy center operation. We provide quality services that don’t just satisfy clients, but far exceed their expectations.

The quality assurance team keeps a close eye on every agent and their incentives depend largely on the basis of their monitored performance.

TIMES ASL AS A BPO:

As a BPO Service provider we strive to deliver the best over time. Times ASL is a place where great expertise and innovative technology blend together to bring you the high tech call Center services and offshore BPO service experience.

HOW MAY WE HELP YOU ?

lt is not just a question? Our team is responsive, trustworthy and innovative. We believe in quality so our profit is low and our ethics are high. We have got class of our own where you and your customer will appreciate every minute our expertise. We continuously thrive on developing "the best and the better way to make our client happy" principle.

HUMAN RESOURCE MANAGEMENT:

Acquisition:

Times ASL Call Center's rigorous talent acquisition process, measures proven interactive ability, not just test scores. Our recruitment team invests a lot of time in understanding your program so that they can identify who best fits your needs.

Retention:

We also offer the best Employment facilities and add other benefits so that no Employee is less than Completely satisfied

Career Development:

We establish a clear career path for all our employees. Infect, we focus on finding ways to retain Talent and excel our employee's future with Times ASL Call Center.